Terms of Service

These terms are an agreement between you and Folman Application Co, trading as DayNight. They apply whenever you use our app or this website. Please read them — by creating an account or making a booking, you accept them.

1. Who we are

DayNight is operated by Folman Application Co (شركة فولمان ابليكاشن), an Egyptian Limited Liability Company (Investment Law No. 72 of 2017), registered in Egypt under commercial register number 286182 (Cairo Investment Commercial Registry Office), tax registration number 773993355, with its registered office at H1 Office, Building No. 52, Main Aviation Street, in front of the Health Insurance Hospital, Rabaa El-Adaweya, First District, Nasr City, Cairo, Egypt. In these terms, “we”, “us” and “DayNight” mean that company.

2. What DayNight is — and what it isn’t

DayNight is a booking platform. We list activities, excursions and experiences provided by independent local operators in Sharm El Sheikh, South Sinai, Egypt, and we take the booking and the payment on their behalf.

The activity itself is delivered by the operator, not by us. The operator is responsible for running it safely, lawfully and as described. We are responsible for the platform, the booking, the payment, and for supporting you when something goes wrong.

3. Eligibility and your account

• You must be at least 18 years old to create an account and make a booking.
• You may book on behalf of others, including children, provided you have authority to accept these terms for them and everyone meets the age or health requirements shown on the activity.
• You are responsible for keeping your details accurate and your login secure.
• You must not use DayNight for anything unlawful, or attempt to disrupt, scrape or reverse-engineer the service.

4. Bookings

A booking is confirmed only when your payment has been approved and a QR ticket appears in the app. Until then, no contract exists. Availability can change, and occasionally an operator cannot honour a slot — if that happens after payment, you receive a full refund.

Every listing shows what is and isn’t included, the meeting or pickup arrangement, the duration, and any age, health, weight or certification requirements. Please read them and make sure the activity suits everyone in your party.

5. Prices and payment

• All prices are shown and charged in Egyptian Pounds (EGP), inclusive of applicable taxes unless the listing says otherwise.
• The price shown at checkout is the total you pay. We do not add fees at the end.
• If your card was issued outside Egypt, your own bank may apply a currency conversion or foreign-transaction fee. That is between you and your bank.
• Payments are handled by our payment provider — see Payments & Security.

6. Changes, cancellations and refunds

Cancellation windows, refund eligibility and what happens when an operator cancels are set out in our Refund & Cancellation Policy, which forms part of these terms.

7. Turning up

• Arrive at the stated meeting point, or be ready at your hotel at the stated pickup time. Operators run to a schedule and cannot always wait.
• Bring your QR ticket in the app, plus photo ID if the listing asks for it.
• Follow the operator’s safety instructions at all times. An operator may refuse participation — without refund — to anyone who is intoxicated, unwell, has misrepresented a health or certification requirement, or behaves in a way that endangers themselves or others.

8. Safety, health and your own judgement

Many activities on DayNight take place at sea, in the desert or on the water and carry inherent risk. Diving, snorkelling, quad and buggy riding, camel riding and boat trips are physical activities. You take part at your own risk and must disclose any medical condition that could affect your safety. We strongly recommend appropriate travel and medical insurance.

9. Our liability

We are liable for our own failures — for example taking payment for a booking we never made, or failing to refund you when this policy says we should. To the extent permitted by Egyptian law, we are not liable for the acts, omissions or negligence of an independent operator, for weather, sea conditions or other events outside our reasonable control, or for indirect losses such as missed flights or unused hotel nights. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence.

10. Reviews and content you post

You can review an operator after a completed booking. Reviews must be honest, first-hand and free of unlawful, abusive or personally identifying content. We may remove content that breaches this, and may display your review across DayNight without payment.

11. Our content

The DayNight name, logo, app, website, copy and photography are ours or licensed to us. Every photograph on this site was taken by DayNight. You may not copy, republish or use them commercially without our written permission.

12. Suspension and closure

You can close your account at any time — see Delete your account. We may suspend or close an account that breaches these terms, is used fraudulently, or where the law requires it. Closing an account does not cancel bookings already made, and does not affect refunds already due to you.

13. Changes to these terms

We may update these terms. If a change materially affects your rights we will tell you in the app or by email before it takes effect. The version that applies to a booking is the one published when you made it.

14. Governing law

These terms are governed by the laws of the Arab Republic of Egypt, and the Egyptian courts have jurisdiction over any dispute. If any provision is found unenforceable, the rest continues to apply.

15. Contact

Legal notices: legal@daynighteg.com
Everyday help: support@daynighteg.com · +20 127 877 0000
Post: Folman Application Co, H1 Office, Building No. 52, Main Aviation Street, in front of the Health Insurance Hospital, Rabaa El-Adaweya, First District, Nasr City, Cairo, Egypt