1. Delete it in the app
- Open DayNight and sign in.
- Tap Profile.
- Tap Account & Security.
- Under Account Management, tap Delete Account.
- Confirm. Your account is deleted immediately and you are signed out.
2. Or ask us by email
If you can no longer open the app, email support@daynighteg.com from the address on your account with the subject “Delete my account”. We confirm the request and complete it within 30 days.
3. What is deleted
- Your name, email address and username (the account is anonymised as “Deleted user”, and your email can be used for a new account).
- Your password — the account can never be signed into again.
- Your phone numbers, nationality and saved location.
- Your ID or passport photo and your profile photo — the files themselves are deleted.
- Your devices and push-notification tokens, your notifications, and any one-time codes.
- Your email address in referral records.
4. What is kept, and for how long
- Booking and payment records — the activity, date, amounts and payment status — are kept for 7 years, as Egyptian tax law requires. They stay attached only to the anonymised “Deleted user”, not to your name or email.
- Reviews you wrote stay on the activity, shown without your name.
- Help & Support conversations are kept as a record of what we told you, but the email address and phone number saved with them are removed.
- Backups containing your account are overwritten within 30 days.
- We never store your card number — it stays with our payment provider. A refund already in progress is still completed.
5. Contact
Questions about deleting your data: support@daynighteg.com. Full details are in our Privacy Policy.